Terms of Service

  1. HOW TO ORDER: Purchase a custom order listing from the SHOP to pay in full for a standard item of clothing we offer.  I will then contact you within 24 hours once you place that order for your specific design preferences and send measuring charts/get your sizing info!  
  2. If you want something nonstandard or would like to use our 50% deposit system / pay in installments (up to 4 interest free), email us at @blondeapparelbylexy@gmail.com with a description of your request, and I will respond with a price quote and timeline for your order. We are based out of Virginia, USA, but ship worldwide.
  3. You can pay in full through the site, but I do also take payment in INSTALLMENTS, and you must make a 50% DOWNPAYMENT to place yourself in the official queue. Deposits on custom orders are nonrefundable as I use them to pay for materials at the time you send them.  I can however change your order until the point in time that I start sewing.  Deposit in full is required before garment construction or design work can begin. Payment in full is required before shipment within 1 week of garment completion. Unpaid orders will be placed up for sale after 30 days.  Refunds and returns are not given on custom orders but changes and alterations are allowed within reason of the original request.
  4. Photos for your approval will be provided before shipping.  Up to 2 changes are allowed within reason of the original request.  Changes outside of the original request or in excess of this will require additional payment.  If using the 50% deposit system, item must be paid in full before any requested changes are implemented.  Change requests may delay delivery.
  5. Garments are hand wash only- hang dry. Do not machine wash or dry clean. Any necessary repairs within 1 year  of purchase are also free of charge, buyer need only pay return shipping.  Improper care voids guarantee.
  6. Delivery dates are not guaranteed on international shipments as customs may interfere.  International shipping to Central and Eastern Europe, the Middle East, and Central and South America is not guaranteed without insurance- no matter what speed you pay for it seems to take about 5 weeks to ship to these regions from the US (customs). Rush orders and deadlines may require USPS express shipping or a Fedex account for international rush shipping, paid by client. 
  7. Queue times are approximate and subject to flexibility based on how long various orders take in the shop as every piece is unique- if you have a firm deadline please make it clear when ordering and provide express shipping charges.  Normal queue wait time is approximately 8 weeks, but it can be more or less depending on deadlines and events